A couple days ago I was converting several.mkv files that were on my Western Digital My Book Essential 3TB EXT HDD to.avi files, also to be saved in a different folder on the EXT HDD. It took about 7 hours.
The spacious 8GB Western Digital My Book Duo desktop-class external hard drive comes with two drive assemblies, for either extra room or added safety for your backups. The dual USB 3.0 ports. WD My Book WDBBGB0040HBK - hard drive. NO ACTIVITY LIGHT: I can hardly believe WD cheaped out by not providing an activity light. No software was included unless it was on the disk, which we ignored and reformatted for Mac.
I was using a program called Xilisoft Video Converter Ultimate. After I checked, the computer said there was some read/write failure.
Since then my EXT HDD will not show up in my computer. When I access the device manager, under disk drives, it shows 'WD My Book 1140 USB Device'. The light is blinking on the device and I can hear the drive spin up when I turn on the power. The device manager also says it's working properly. I've also tried removing and unplugging the device. Restarting my PC then reconnecting. It didn't help.
It still shows up on 2 different computers under 'device management' and says it's working but still won't appear under my computer. I'm at a loss of how to access my HDD again.
Any help would be appreciated. The drive doesn't appear in Disk Management at all.
I tried the LifeGuard program and my External Hard Drive wasn't on the list. In Device Manager it still appears under Disk Drives and the safely remove hardware icon appears in the lower right of my screen whenever I connect the EXT HDD.
I'm tempted to remove the Hard Drive from it's casing and try to connect it directly to my computer's motherboard. UPDATE: I closed and reopened the LifeGuard Program a few times and this time my EXT HDD showed up on the list as a USB. The Serial Number, Capacity and SMART Status were all unavailable.
When I started a quick test it would start with 'Running Cable Test' then an error would come up that reads 'Cable Test::Read diagnostics sector error!' Here are some ways what I tried to fix mine: 1. Physically clean the interior. Update drivers. Had to update Intel usb 3.0 drivers before it would work on another computer. On a different computer using the same my book I had to actually update the my book drivers for it to work properly. Use system restore just in case there is a conflict from an update.
Give it a love tap (sometimes the actual head arm can get stuck) read this article: 5. Uninstall the driver, unplug the usb, reboot the device, then plug in usb. This worked for me. Not sure why it stopped working but it was fixed. Restart your computer and the device 7. If the device is verified but isn't mounting then you need to run diskmgmt.msc to see it.
Use right click to assign it to a drive letter. I ultimately tried all the suggestions here in this thread and from various other sources. None of them work. What caused the initial problem was 2 large files (around 90GB), one was being downloaded as another was being uploaded.
It must of overwhelmed the drive and broke it. Even after a full format and reinstalled drivers it stopped working.
I even went as far as to wipe the drive then directly connect it to my motherboard via a sata cable and it still wouldn't run. Luckly I had another drive that had about 80% of the data on it as a back up. But I had to spend several months to get back all the other music/pics/vids I lost. Sorry, I kniw it's not the solution people will hope to hear if their in the situation I was but as a Computer Science major I tried everything and just had to admit that the drive was toast. The drive doesn't appear in Disk Management at all. I tried the LifeGuard program and my External Hard Drive wasn't on the list. In Device Manager it still appears under Disk Drives and the safely remove hardware icon appears in the lower right of my screen whenever I connect the EXT HDD.
I'm tempted to remove the Hard Drive from it's casing and try to connect it directly to my computer's motherboard. UPDATE: I closed and reopened the LifeGuard Program a few times and this time my EXT HDD showed up on the list as a USB. The Serial Number, Capacity and SMART Status were all unavailable. When I started a quick test it would start with 'Running Cable Test' then an error would come up that reads 'Cable Test::Read diagnostics sector error!' Did you try the 'extended test?
When i too tried the quick test, i got an error. However the extended test worked(did take some time though).
It found some bad sectors and was able to repair it. Once that was done i removed then replugged my drive, tried the disk management and there it was. Drive letter was already set so just opened up command prompt and checked the drive for errors.
chkdsk /f I: ( 'I' being my drive letter) when it was done had my drive working fine again with all my stuff intact. A couple days ago I was converting several.mkv files that were on my Western Digital My Book Essential 3TB EXT HDD to.avi files, also to be saved in a different folder on the EXT HDD. It took about 7 hours. I was using a program called Xilisoft Video Converter Ultimate. After I checked, the computer said there was some read/write failure.
Since then my EXT HDD will not show up in my computer. When I access the device manager, under disk drives, it shows 'WD My Book 1140 USB Device'. The light is blinking on the device and I can hear the drive spin up when I turn on the power. The device manager also says it's working properly. I've also tried removing and unplugging the device. Restarting my PC then reconnecting. It didn't help.
It still shows up on 2 different computers under 'device management' and says it's working but still won't appear under my computer. I'm at a loss of how to access my HDD again. Any help would be appreciated. I am also having similar major issues: I have been running Windows 10 for two months with no access issues with my two WD MyBook 6TB external USB 3.0 drives.
48 hours ago one of the 2 drives was not displaying in File Explorer. 24 hours ago both drives stopped displaying in File Explorer.
They show up under Disk Management as 'Online' and 'Unallocated'. When I try to update the driver, Windows says I have the latest WD SES Driver.
My two WD MyPassport drives continue to work properly). I cannot understand BOTH drives failing within 24 hours of each other. Is there a way to get them 're-allocated' without loosing any of the data I have on them?
(I do not have another PC with USB 3.0 ports to test the drives on) Any ideas as to why this is happening and how to fix? Much like the others I was having an issue where the drive would show in devices (Windows 10) but I could not see or browse files for the device in Windows Explorer. I tried all the different USB ports on my computer and docking station. I also tried the WD Diagnostics tool and it showed my drive as unavailable. I could hear the drive trying to start up like a whirring up then down.
Over and over. As a last effort I changed where I had it plugged in from the surge protector to the wall outlet directly. As soon as I changed power sources the device started up as expected and I was once again able to see and browse files on the drive like previous.
WD My Passport 1TB external hard drive is suddenly very slow 'I have a three years old WD My Passport 1TB external hard drive which has been used as a backup drive. About a week ago, something unusual happened. The drive became extremely slow, especially when I was trying to transfer data from my computer or open files on the drive. Is this problem serious? Perhaps is there any way to fix the slow WD external hard drive? Please help me.'
If you are one of the WD Elements and WD My Passport (Ultra) external hard drive consumers who are currently experiencing a slow transfer speed, slow response or slow boot problem, please read this post carefully. It offers information on how to fix a slow WD external hard drive, additionally introduces solution to protect important data from corrupted or inaccessible slow WD external drive. What's the risk of having a slow external hard drive?
Once your without warning or reporting errors, be alert! There are some potential risks that might cause an even severe damage to your hard drive and the data as well. A list of risks that might be developed from a slow WD external hard drive: 1. Hard drive starts making clicking sound or noise. Files cannot open anymore, being corrupted.
Windows can no longer detect the hard drive or display the data. Hard drive keeps crashing, hanging or freezing when double-clicking on it or trying to open files. How to prevent data from corrupting or becoming inaccessible on a slow hard drive? When you're faced with a slow hard drive, such as a hard drive of Western Digital or other brands like SanDisk, Toshiba, Kingston or Samsung, try to protect your data from being damaged as soon as possible. And the best way to access data in a WD external hard drive which can hardly open is to let EaseUS Data Recovery Wizard help. It's the most proficient that takes three steps to help WD users find all data they want.
How to fix a slow WD external hard drive? With data fully protected, now you can start to apply every possible workaround to resolve the slow issue on a WD external drive. Altogether, we've picked up five viable solutions for you. Change the SATA data cable. Change the USB 2.0 port to USB 3.0 port. Perform disk fragmentation to optimize the disk. Check and repair hard drive logic errors and bad sectors.
Send the drive to hard drive repair center or simply replace the slow hard drive with a new one. Next, we're going to give a detailed instruction of the sixth and seventh solutions, which people can easily test all by themselves on their PCs. To optimize a slow WD external hard drive Step 1.
Go to Computer (Windows 7) or This PC (Windows 10). Right-click on the slow WD external hard drive and choose Properties. In the tab, click Tools, under the Tools click Optimize.
Follow the onscreen wizard to complete the process. By doing like we taught, you can optimize your drives to help it run more efficiently. It's one of the most applied ways to speed up a hard drive that is suddenly slow, overloaded or sluggish. To check and repair hard disk bad sectors Step 1. Open the WD external hard drive Properties window likewise. In the tab, click Tools, click Check this time. (This option will check the drive for file system errors that may slow down a hard drive's performance ) Step 3.
Follow the onscreen wizard to complete the process or file system checking and repairing. Tips If the hard drive crashes while you trying to open it by right-clicking, go to check hard drive partition errors and remove bad sectors in the other way. Download EaseUS to check and on the WD external hard drive. If the slow drive disables you from doing both of the troubleshooting steps, please do a further examination: is its LED light flashing appropriately, or does Windows recognize the disk?
If not, it's time to send the drive to a professional repair center or contact the WD support to seek help. Your drive seems to be damaged heavily and it's losing its capability.